Privacy Policy

Scope

This policy applies to this website and describes our practices regarding the collection, use, sharing, and retention of data.

Data We Collect

• Technical/operational data: IP address (anonymized where feasible), browser type/version, pages visited, date/time, cookie identifiers, error/security logs for safety and performance.
• Consent and analytics cookies: we store only strictly necessary cookies. Analytics cookies (e.g., Plausible/Umami) are enabled only with explicit consent via the banner.
• Contact data: when you call or email us, we process your message content and contact details to respond.
• Appointment booking: any data you provide via a booking provider (e.g., Cal.com) is processed by that provider as a processor on our behalf.
• Sensitive health data: not collected via the website. Any medical data is processed exclusively within the medical practice context, not through these web pages.

Lawful Basis

• Consent for optional cookies/analytics and any forms/actions that require it.
• Legitimate interests for security, abuse prevention, basic traffic measurement, and product improvement.
• Legal obligations where applicable.

How We Use Data

• To provide and improve the website and user experience.
• For system security, fraud/abuse detection, and error handling.
• To respond to requests or inquiries submitted by you.

Sharing with Third Parties

We do not sell your data. We may share data with service providers (hosting/infrastructure, analytics, email, appointment booking) acting as processors under a Data Processing Agreement (DPA). Transfers outside the EU/EEA occur only with appropriate safeguards (e.g., Standard Contractual Clauses).

Data Retention

We retain data only for as long as necessary for the purposes for which it was collected or as required by law. Cookies are retained according to their duration and your consent settings.

Cookies

We use strictly necessary cookies for site functionality and optional analytics only with your consent. You can manage preferences via the consent banner.

Your Rights

• Access, rectification, erasure, restriction of processing.
• Data portability and the right to object where applicable.
• Withdraw consent at any time (where processing relies on consent).
• Lodge a complaint with your local Data Protection Authority.

Contact

For data protection requests or questions, contact us at stefandimi13@gmail.com.

Website content is for informational purposes only and does not substitute medical diagnosis or treatment. In an emergency, call 112/166 (local equivalent).

Changes to this Policy

We may update this policy from time to time. The last updated date appears at the top of the page.